Shipping policy
Florontinni Logistics
Responsible Fulfillment & Direct Dispatch
Your order is processed at one of our regional operating hubs based on inventory location and delivery zone. We operate a closed distribution system to ensure packaging integrity and predictable delivery times.
📍 Fulfillment & Dispatch Centers
📍 North American Hub
2400 Market Street, Suite 318, Philadelphia, PA 19103, USA
Order consolidation and dispatch for USA & Canada
⏱ Delivery to USA & Canada: 5–9 business days
📍 Central European Hub
*Otto-Hahn-Strasse 22, 40595 Düsseldorf, Germany*
Serving EU countries, Switzerland, and the UK
⏱ Delivery to EU & UK: 8–12 business days
📍 Asia-Pacific Logistics Node
*3 Fraser Street, #08-28 DUO Tower, Singapore 189352*
Coverage for Asia, Australia, and Oceania
⏱ Delivery to Asia & Oceania: 5–8 business days
📦 Other international regions: 7–18 business days
⏱ Order Processing & Tracking
Orders are prepared for dispatch within 36 hours after placement.
A tracking number is provided once the shipment is confirmed within this period.
For address changes — please contact us within 2 hours of placing your order. After that, the order enters the packing stage.
🚀 Expedited Dispatch Services
Express handling is available under specific conditions due to hub location constraints:
🚀 Expedited Global
✔ Delivery in 2–4 business days
✔ Full tracking and customs clearance included
⚡ Priority Direct
✔ Delivery in 1–3 business days
✔ Available only for confirmed express orders
✅ Requirements for Express Orders:
✓ Minimum 30 items per order
✓ Order confirmed before 12:00 PM EST
✓ Immediate notification after checkout to activate the service
📞 Support & Service Policies
• Address changes accepted within 2 hours of order placement
• For delivery inquiries, please contact our support team promptly
📧 Customer & Logistics Support:florontinni@inbox.eu